Returns & Exchanges
We want you to love your natural beauty products, which is why we offer a 30-day return policy for items purchased directly through our online store. If you are not completely satisfied with your order, we are happy to assist with a return or exchange for unopened or lightly sampled products.
Initiate Your Request
Contact our customer care team with your order number and the reason for your return to receive a Return Authorization Number.
Pack Your Items
Securely pack the products in their original packaging to ensure they are protected during transit back to our warehouse.
Ship the Package
Affix the provided shipping label to your parcel and drop it off at any authorized postal location or courier collection point.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing